Help Article | Astro Support

At this point in time, the Disney+ app on Astro Ultra and Ulti Box does not support Dolby audio. We are working to enable this in a future update.

What is changing for Disney+ customers starting 7 October 2026?

Is there anything I need to do for the new Disney+ app?

I am an existing Disney+ customer. How will the new Disney+ app impact me?

Can I log in with the same email address or mobile number on the new Disney+ app?

Will I be billed twice when I move to the new Disney+ app?

I am currently on a Disney+ plan. Are there any changes to my plan with the new Disney+ app?

How can I activate my Disney+ subscription?

Can I use a non-Malaysian mobile number to register and activate my Disney+ subscription?

How can I log in to Disney+ on my Astro Ultra or Ulti Box?

Where can I watch Disney+ through Astro?

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