What if I can’t remember the email address or mobile number linked to my Disney+ account?

If you can’t remember the email address or mobile number linked to your Disney+ account, please WhatsApp or call Astro’s Customer Service at +603 9543 3838.


Similar Articles

What is changing for Disney+ customers starting 7 October 2026?

Is there anything I need to do for the new Disney+ app?

I am an existing Disney+ customer. How will the new Disney+ app impact me?

Can I log in with the same email address or mobile number on the new Disney+ app?

Will I be billed twice when I move to the new Disney+ app?

I am currently on a Disney+ plan. Are there any changes to my plan with the new Disney+ app?

How can I activate my Disney+ subscription?

Can I use a non-Malaysian mobile number to register and activate my Disney+ subscription?

How can I log in to Disney+ on my Astro Ultra or Ulti Box?

Where can I watch Disney+ through Astro?

Was this helpful?

Yes, it worked
Thanks for your feedback! Your response will help improve this page.
No, I need more help
Rate your experience

Try these alternatives:

Check out other articles
I'd prefer to get in touch